This course is designed to assist individuals who are tasked with the documentation and implementation of ISO 9001 to gain the necessary competencies. Competency is gauged by three things:
What do you know? (Knowledge)
What are you able to do? (Skill)
Are you willing to do it? (behaviour)
During this training course, you will be able to understand the different elements of a QMS, including QMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.
Who should attend?
Individuals involved in Quality Management
Individuals seeking to gain knowledge about the main processes of Quality Management Systems (QMS)
Individuals interested to pursue a career in Quality Management
What will you learn?
The structure of ISO 9001 and its relatedness to other standards
The concepts, and approaches of ISO 9001
To interpret the ISO 9001 requirements in the context of your organisation
Understand the PDCA model
How will you benefit?
Gain an in-depth understanding of ISO 9001 requirements
Gain knowledge on how to apply them to your own operations
Be confident in putting together ISO 9001 Documentation for your organisation
What is included?
Training course materials containing practical examples
Lunch and Refreshments (for face to face training)