Certification

Certification

Certification demonstrates best practice, reassuring customers and other stakeholders of the quality, effectiveness and reliability of a company’s products and procedures. IBRATSA currently offers System Certification against the international standard ISO 13485:2016 Medical Devices. Certification is useful for all businesses irrespective of their size.

Why Certification?

The process of Certification brings together managers and employees and enhances teamwork towards achieving common objectives, by using consistent processes. Both managers and employees are more likely committed to improving the business.

What are the Benefits of Certification?
  • Promotes best practices and helps improve productivity.
  • Helps to keep customers happy
  • Opens doors to new markets
  • Fosters team commitment
  • Improves revenue
How we Gain Public Confidence in our Certification Assessments?
  • The Professional manner in which we conduct our business.
  • Upholding our ethical values.
  • Maintaining our Accreditation Status with SANAS our Accreditation Body.
  • Hiring certified competent Auditors.
Principles underpinning our Practices
We are guided by the following principles:
    • Confidentiality
    • Impartiality
    • Openness
    • Competence
    • Evidence-based decision making
    • Process approach
    • Risk-based approach
    • Responsiveness to complaints
Our Strategy for achieving Customer Satisfaction
  • Understanding our clients’ requirements.
  • Meeting our Customer Expectations through Impartial Quality Assessments.
  • Having relationships that are founded on trust and respect for each other.
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